If you did not purchase your domain name through iHOUSE and would like for us to host your website on a domain that you already own, you will need to place our Name Servers onto your domain’s DNS record. This will need to be done with the domain registrar (most often the company you have purchased the domain from). Contact the domain registrar or log into your domain management page and set the following as your domain name servers:
Primary Name Server: NS.CISDATA.NET
Secondary Name Server: NS2.CISDATA.NET
The following are optional name servers. If your registrar allows for more than two name servers then we recommend adding the following name servers in addition to the ones above.
Third Name Server: NS.CISDATA.COM
Fourth Name Server: NS2.CISDATA.COM
Changing the domain name servers will transfer all domain related services to our hosting. These changes can take between 24-48 hours to take effect, during which time domain related services may not be active. Below is a list of common domain registrars. Click on the link corresponding to your registrar for further information on changing your name servers:
If your registrar is not in the list above you will need to contact them directly for more help making this change. Also, often times our customer support department can make these changes for you if you provide them with your domain management log in information (Login ID and password). They can be reached by emailing firstname.lastname@example.org or by calling 1-866-645-7700.